We will rely on the Saskatchewan Health Authority for any public alerts regarding future visitations to our sites, of customers who have tested positive for COVID-19. Please refer to the Saskatchewan Health Authority.

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Positive COVID-19
Last updated: October 16, 2021

To our Members, Owners and Customers of Saskatoon Co-operative Association,

An employee at one of our Saskatoon Co-op locations has tested positive for COVID-19. Our team member is self-isolating and any other employee who had close contact with that individual is also asked to self-isolate and seek guidance from the Saskatchewan Health Authority (SHA), including testing.

Saskatoon Co-op will follow the direction of the SHA and will continue with the health and safety measures that were put in place in response to the pandemic:
• Increasing our already high standards for cleaning and sanitization
• Practicing physical distancing measures (including one-way aisles and plexi-glass barriers at our counters)
• Our employees are wearing masks to protect those around us
• Team members are asked to stay home if feeling unwell, and we continue to encourage all team members to seek testing and undergo self-isolation if they feel any potential COVID-19 symptoms.

We wish a quick and safe recovery to each of the individuals who have been affected by this virus.

Our priority remains to keep our team members and customers safe and healthy while serving our friends and neighbours. We care greatly for the communities we work and live in and as a local, member-owned business, we take the responsibility to protect our communities seriously.

The novel coronavirus (COVID-19) pandemic is a global challenge that is having a real impact on the communities we serve.

We are taking steps across all of our business and locations to keep our team members and customers safe and healthy, including:

• Our stores are cleaned and sanitized daily as part of normal business, and we have increased the frequency and intensity of cleaning practices, especially on high-touch surfaces.
• We have provided our team members with current information on prevention so they can stay healthy or stay home if they are feeling ill or are at risk of contracting the virus. These practices are informed by Health Canada (Canada.ca/coronavirus), the Government of Saskatchewan (Saskatchewan.ca/coronavirus) and two full-time Registered Nurses who advise our health and wellness practices. 
• Signage, physical barriers (including plexiglass shields) and visual cues have been installed in all of our locations to remind our guests of proper social distancing and other health and safety practices while shopping.

ADDITIONAL CHANGES IN PHARMACIES

• Flu shots and other vaccines, including those for pneumococcal disease and shingles, are being administered by pharmacists by appointment. Patients must wear a mask, reschedule appointments if any symptoms of illness are experienced, and attend appointments alone or with only one caregiver. 
• Our pharmacies are not handling any vials brought back into the pharmacy for reuse. Please recycle through your blue bin at home.
• We are encouraging all guests to call in to a pharmacy to order medications, and use our free delivery service in Saskatoon, Warman and Martensville.

ADDITIONAL CHANGES IN GAS BARS

• Full service is available at all of our gas bar locations with social distancing protocols in place. 
• Plexiglass shields have been installed at all service counters. 
• Frequency of cleaning in all gas bars and convenience stores has been increased, and high-touch surfaces are sanitized multiple times per day.

ADDITIONAL CHANGES IN LIQUOR STORES

• We have opened an online store for home delivery and curbside pick-up from our 8th Street location. Visit shopliquoryxe.ca to shop today.
• Plexiglass shields have been installed at all service counters.

ADDITIONAL CHANGES IN HOME CENTRES

• Online ordering and curbside pick-up is now available at our Saskatoon Home Centre locations.
• Delivery services have been adapted to ensure minimal personal contact between team members and customers.
• Plexiglass shields have been installed at service counters. 
• Rainchecks will not be issued while supply restrictions are in place.
  

ADDITIONAL CHANGES AT AGRO CENTRE

• Orders can be placed by phone or e-mail for parking lot pick-up. 
• Plexiglass shields have been installed at service counters.
• Rainchecks will not be issued while supply restrictions are in place. 

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Preparing for COVID-19 at Saskatoon Co-op

We know our team members and our communities look to us to ensure our stores are a safe place to shop, and we take that responsibility seriously.

If we learn that an employee working at Saskatoon Co-op has been confirmed to have COVID-19, we will take the following actions to protect our team and our community:

• When COVID-19 is confirmed, the public health authority will advise and provide direction to ensure the safety and well-being of our team members and customers and we will comply with any directions they provide, which may include:
  • reviewing the employee’s work schedule and will ask other employees that have had direct contact to self-isolate as well
  • reviewing cleaning and sanitization practices to ensure adherence to current standards
  • deep cleaning the location with particular attention to high touch surfaces

We appreciate the work being done by all our employees in serving the community and we’re working to support them as we make our way through this pandemic together. That’s why when any of our employees are feeling unwell or showing symptoms, they are directed to remain at home, and will be followed up with by our Wellness Specialist who may recommend to contact 811 for further screening.

We understand the impacts of COVID-19, which is why we want to be transparent and disclose broad details about the confirmed cases while ensuring the confidentiality of our team. When we are aware of confirmed cases, we will update this page.

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IMPORTANT NOTICE TO OUR GUESTS
We are asking all of our guests to take these important precautions to ensure the safety of all of our guests and our Saskatoon Co-op team members:

• If you are ill, have travelled internationally in the past 14 days, or have been in contact with someone who has contracted the COVID-19 virus, please do not enter our stores.
• Maintain at least 2 metres between you and all others at all times.
• One family member shopping at a time. Please do not shop in groups.
• Please keep your reusable bags in your grocery cart. We are temporarily suspending the charge for plastic bags.
• Please obey signage and markings on the floor in our stores.
• Please touch only the items you intend to buy.
• To limit contact and cash handling, please use debit or credit payment if possible. Use tap to pay if possible. 
• Be patient as our team members work hard to stock our shelves, and take extra breaks during the day to wash their hands and sanitize high-touch surfaces.

Please share this information with your friends and family. These are practices we can all use, no matter where we are shopping.

Thank you for your cooperation.
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